CANCELLATION & REFUND POLICY
Last updated 24.06.2025
This Cancellation and Refund Policy applies to all digital services and software products provided by YSN LABS Yazılım Hizmetleri ve Bilişim Teknolojileri Sanayi Ticaret Limited Şirketi (“YSN LABS”) to its customers (“Client”).
All software services and digital content provided by YSN LABS are delivered electronically. Once access to the service or digital content is granted, it is considered delivered to the customer. Accordingly, no refunds or cancellations are available for any credit packages, digital content, or subscription services.
For services performed and products delivered instantly in electronic format, the right of withdrawal is not applicable under consumer protection law.
Relevant Law: Distance Contracts Regulation, Article 15/1 (ğ): “Contracts related to services performed instantly in electronic environment or intangible goods delivered instantly to the consumer are not subject to the right of withdrawal.”
By placing an order, the CLIENT acknowledges that they have been informed about the nature of the service/product, had the opportunity to review any available demos, and accept these conditions.
All customers placing an order are deemed to have read, understood, and agreed to this cancellation and refund policy.